First seven days home

Before leaving hospital

• Collect the supplied documentsDischarge letter, medicine list, appointment details and contact instructions.
• Ask where questions should goWrite down the service name, number and available hours exactly as supplied.
• Name the first family contactOne person gathers updates and records who owns each next action.

First day home

• Make one current handoverRecord what changed, what was done and what remains open.
• Keep supplied wording with its sourceDo not rewrite uncertain medicine or appointment details from memory.
• Assign every open family actionName one owner and a due time where useful.

Days 2–3

• Review open arrangementsTransport, supplies, follow-up calls and documents to take.
• Record factual changesInclude who reported the change and when.
• Check accessRemove people from chats or shared files when they no longer need the details.

Days 4–7

• Prepare for the next appointmentGather questions, source documents and incomplete family actions.
• Correct the record visiblyKeep the original wording and mark the later factual correction.
• Agree the next handover timeDecide when the family will review the current information together.

Owned actions